Why You Need A COMPASS

The COMPASS system that I will begin publishing soon contains an overall approach that addresses the pillars, as well as a set of tools (some mine, some from many generous third parties such as Alex Osterwalder, Tony Ulwick, David Bland, and Gojko Adzic. The goal is to build a toolset that helps a CEO understand where they are in the process of building software and decide “What should I focus on next?”

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Measuring progress in software, can it be done?

Thorny topic this week, can you measure progress in a software business?

Done well, the measurement of progress through Key Performance Indicators (KPIs) is essential for any growing business to know how it is doing. When it comes to software though it often seems to break down; it’s challenging to know what to measure and why.

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What Is A Customer?

The notion of 'customer' sometimes seems so obvious to us that we don't stop to consider what a customer actually is and may not be quite what you expect. When we're building software it's really important to get this right.

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Working with techies

I’m very pleased to be share another guest post, this time from my friend Ghilaine Chan. Ghilaine is a virtual COO who has spent her career helping technology based companies to be more effective by helping unblock people & processes. In that guise she’s spent a lot of time helping people learn to communicate better with their technology providers, a key problem in the industry. She’s kindly agreed to share some of her wisdom on this topic…

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Guest Post: Grow And Nurture Your Tech Teams

Sasha Bilton is the Chief Technology Officer at My Tutor Limited. As a 20-year veteran of software engineering, Sasha has worked primarily in finance or media, on both web and desktop application development, in tiny start-ups and tier 1 investment banks. Today, I am delighted that he is sharing his insights with The Art of Navigation on how to grow and nurture your tech teams.

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